Zappo AI

Last updated October 24, 2024

This privacy notice for Zappo AI ("we", "us", and/or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at https://www.zappo.ai, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

Name
Email address
Payment information (handled securely by our payment processor, Stripe)

Sensitive Information: We do not process sensitive personal information.

Payment Data

We use Stripe for all payment transactions. All payment data is collected and stored by Stripe. You can find their privacy policy link(s) here:

Stripe Privacy Policy

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services.

We do not use cookies or similar tracking technologies. However, when you access or use the Services, we may collect certain information automatically, including:

Log and Usage Data: Our servers automatically collect log and usage data when you access the Services. This may include your IP address, browser type, operating system, the pages you visit, and the dates/times of your visits.
Device Data: We may collect device data such as information about your computer, phone, tablet, or other device you use to access the Services.

We do not use this information to identify you and do not link this automatically collected data to personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

We process your personal information for the following purposes:

To facilitate account creation and authentication and manage user accounts.
To provide and deliver the Services you request.
To process your transactions.
To respond to your inquiries and provide customer support.
To send administrative information to you, such as changes to our terms, conditions, and policies.
To protect our Services, including for fraud monitoring and prevention.
To comply with legal obligations.

We process your personal information only when we have a valid legal reason to do so.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary, and we have a valid legal reason under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), this section applies to you.

We process your personal information based on the following legal bases:

Consent: We may process your information if you have given us permission to do so. You can withdraw your consent at any time by contacting us at [email protected].
Performance of a Contract: We process your personal information to fulfill our contractual obligations to you, including providing our Services.
Legal Obligations: We may process your information where we are legally required to do so.
Legitimate Interests: We may process your information when it is reasonably necessary to achieve our legitimate business interests, such as improving our Services.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information with third parties that help us provide our Services.

We only share information with the following third parties:

Service Providers

Payment Processing: We use Stripe to process payments. Stripe collects and processes your payment information. Stripe Privacy Policy

Legal Obligations

We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We do not use cookies or similar tracking technologies.

We do not use cookies or any other tracking technologies to collect or store your information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

Our Services are not intended for individuals under 18. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to delete such data.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the EEA and UK, you have rights that allow you greater access to and control over your personal information.

Your Rights Under the GDPR

If you are located in the EEA or UK, you have the following rights under the GDPR:

Access: You have the right to request access to your personal information.
Rectification: You have the right to request that we correct any inaccuracies in your personal information.
Erasure: You have the right to request that we delete your personal information.
Restriction: You have the right to request that we restrict the processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used format.
Objection: You have the right to object to the processing of your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT signals as no uniform technology standard has been finalized.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this notice.

11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

Email: [email protected]

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To request to review, update, or delete your personal information, please contact us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

By using Zappo AI's Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Privacy policy for Zappo AI